ULTRALOQ Bolt Fingerprint Smart Lock - Works with Apple HomeKit - Built-in WiFi Keyless Entry Door Lock - Voice Control with Siri, Alexa, Google - Biometric Smart Door Lock - Smart WiFi Deadbolt

I bought two of these locks for my home, installed both, one for the front of the house and one for the back. Easy to install, worked well initially, but started running into trouble not too long after with the remote capabilities due to constant disconnecting of the devices from Wi-Fi despite having good signal and within range of my U6 (Ubiquiti) Pro AP. Both were initially connected to a SSID which supports 5/2.4GHz, and given their device specifications state this does not work with 5GHz, I created a dedicated 2.4GHz SSID specifically for these devices. Even after doing so, the disconnects have still persisted. I noticed a firmware update (01.42.0024) was available and updated both devices (also a headache as this requires Wi-Fi and the constant disconnects made this a challenge as well) but still the issues have persisted. I have a number of other devices on these APs with no issues and these are Enterprise grade Wi-Fi systems so this should not be an issue.Despite these challenges, the locks themselves work well, the biometric and multi-user setup is nice and these continue to work once setup even without Wi-Fi otherwise I would swear this off. It is hard for me to provide a more positive score than a 3 currently, but hopefully they are able to fix the Wi-Fi issues which would significantly increase the products evaluation.I have seen a number of complaints on their site from other customers going past over a year so maybe I should not be optimistic for a resolution to these issues, but if you are not in desperate need of the remote unlock feature, the other mechanisms for unlock work well.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~**UPDATED REVIEW**I am writing an updated review based on my interaction with the Support team at ULTRALOQ. Ultimately the issue of the locks dropping connectivity stemmed from an ISP issue which would some times drop active valid connections which, unfortunately in ULTRALOQ's case, would result in the product likely believing something was wrong and disconnecting/reconnecting. As to why this is the case, the support team hopefully is looking into this as such an issue should not make a device drop from a local AP, but non-the-less, these connectivity issues have ceased since I have worked to resolve this with my ISP. Other than this, the only issue I still encounter is trouble updating firmware when they become available. I hope the team will work to ensure that process is easier and more reliable, but that issue is no where near as critical as the prior mentioned above. Since then, both locks have been working well.

I purchased this product in June, and followed the comprehensive and straight-forward installation instructions. I experienced issues with the fingerprints not working often and WiFi disconnections happening frequently resulting in failures to control the unit. I contacted U-Tec support who helped me with the WiFi issues by forcing the Deco router to allow only a 2.4GHz connection to the lock. The fingerprint issue I seem to have fixed by ensuring that I move my finger around a lot when setting the fingerprint, so that the reader is more tolerant (there were not enough variations in the training set).Overall, the lock is of high build quality, and the integration with HomeKit is working very well now. I am very happy with this product.

The media could not be loaded. The WiFi never connects to the lock. Also, it is supposed to automatically unlock when I get home and that feature worked one time only, even though my notifications say that the door is now unlocked because I’m home, the lock itself doesn’t unlock.It can only hold two fingerprints for each user. And it can only hold one unlock code per user.There is a plastic door sensor that is ugly and bulky and sticks out of the frame of the door.I didn’t even realize that the bottom rocker is a button on the outside face underneath the numbered buttons, and it is to be pressed to lock the door. I thought I’d be able to press any button to lock the door, but nope. You must press this button after inputting your code to be able to get the door unlock, it won’t just unlock after putting in your code, it takes one more press from this rocker button.So it’s very annoying to say the least.

The lock has made life easy for my family. It allows all my kids freedom to come and go without worrying about lost keys. The app is simple to use and has great functions, like the ability to lock and unlock remotely. The customer service is by far the best feature! They have a full warranty and will walk you through any issues you have.The Cons:Battery life- this does use a lot of AA and they get drained relatively quick. This maybe due to the amount of use mine gets.The door and door jamb need to be perfectly aligned for the auto lock feature: this is not a con of the lock itself but just a condition of the whole setup.

We’ve been wanting a keyless entry for a while and decided to take the plunge with this ubolt deadbolt. It took a few minutes longer to install because we had to chisel out around the door (our builder apparently took a shortcut when installing the original lock). But it was easy. The app and adding the users were fast and easy, I just opened the app and scanned the q-code and voila! I like that everyone has their own passcode and fingerprint because the app keeps a log of who and when people are going in and out. You can set it for occasional users like cleaning people or deliveries or single use codes, very cool! It auto-locks too so if your hands are full and you forget to lock it … no problem it locks itself. We have had no issues with it unlocking by itself or malfunctioning and locking us out but this lock also has a backup key for emergencies which I really liked. Other brands have a usb or charger plug for emergencies but it’s not like I carry one of those around when I’m outside my house so it didn’t seem practical. I would like to replace my other door locks with these too just waiting for a sale.

This is a great product with some very nice features. The product was easy to install. And yes, the install instructions did match the experience. Features like the fingerprint and auto lock are super. Overall the product was a big plus to my home security system.