TEKTON 3/8 Inch Drive Micrometer Torque Wrench (10-80 ft.-lb.) | 24330

Ordered this Torque wrench back in 2016, recently it has started to act up by not being consistent holding it's setting, checked it out with a digital torque adapter and sure enough the set torque value would be 120lbs-122lbs and then shoot up15lbs or down X amount and then back close to the value set. Could not say if it would be on the first pull, the 3rd or 20th. Contacted Tekton trying to find a remedy, parts, they check it out whatever the case. Anyway, they have sent out a new torque wrench as a replacement, remember this was purchased in 2016, excellent customer support, EXCELLENT!

Some how the knob to lock the torque wrench disappeared. I thought it would screw in and somehow it vibrated out in my truck. I put it in my truck to retorque lug nuts after 20 or so miles. Anyway I went on Tektons site to buy a new knob, I filled out the warranty info and asked to buy a new knob vs any hoops to jump through/hassel/outrageous shipping costs as I assume the knob was under $5. They sent me an email saying they sent me a new wrench (I guess they don't just screw in). Anyway, it reminded me of Sears when they would just swap a craftsman tool and take the broken one with no reciept, no questions, no info, just walk in hand them the tool and they told you to go grab a new one and then you waved on the way out. I'm def going to buy Tekton any time I need a tool now! You know friends will find out and they just made a lot more business by being a reputable company with a backbone. I have had the run around from climbing gear companies, back pack companies, tent companies, sunglasses companies. To me a lifetime warranty is useless like Chris Farley said. Besides costco or harbor freight nonquestions return policies this is the first time a warranty has ever actually worked without having to pay $50 for shipping, even pay for lab tests to verify delaminated gear didn't have mold, etc, etc. BS. Well done Tekton you now have a lifer !!!

Great all around torque wrench that can go all the way down to 10 ft/lbs. Really like that it came with a storage case too. Easy to read etched number markings on the tool itself. Grip is nice and overall design seems like it's well thought out. Seems like it's built to last for more than a year which is more than I can say about tools from other stores.

I was turned on to Tekton products a couple of years ago and like most everything I've purchased from them. I knew going into this purchase that the locking mechanism was the type I've never really liked. Sho 'nuff, don't like it on this either, as it's kind of difficult to 'lock' the desired torque setting onto the tool. I purchased it for one specific task, bolting an intake manifold on whose runners are close to the fasteners that doesn't really allow my 1/2" drive torque wrench to fit. Since I don't use it all the time, the awkward lock mechanism doesn't bother me too much. If I used it a lot, it probably would.

Got it! Here’s the updated version with that detail included, while still keeping the enthusiasm high:---TEKTON Customer Service is absolutely AMAZING! I’ve had my torque wrench for over 9 years, and recently, the bottom locking screw fell off into another dimension and I could never find it —totally my fault for being careless. I reached out to see if I could buy a replacement part, and to my surprise, they offered to send me a BRAND NEW tool completely FREE! Their support and generosity are next-level. Huge shoutout to TEKTON—customer for life!

Hands down the best Torque Wrench I have owned, Great value, superb Customer service, and world's class warranty, Moving forward any tool I buy if made by Tekton I'm buying it!

great for Valve Body work. Accurate and easy to set. Will last a lifetime if taken care of. Never store it with a torque set, always store with zero set.

This torque ratchet is very nice. It is easy to use and comfortable. I've had it for a couple of years. The last time I used it, the handle wouldn't lock in place which made using the tool less accurate because the dial could move when torquing. I reached out to Tekton and they sent me a replacement within 2 weeks! Now that is customer service!! Even though I had an issue with the tool after a few years I honestly was impressed with their replacement policy and their service - which is why I have giving them a top score. I have bought other Tekton products including impact sockets and wrenches and have not had any issues with any of them. I feel they are making quality products end recommend them.